General FAQs
I'd like to open a checking account but I have so many automatic withdrawals with my other bank. Is there an easy way to move my accounts?
Yes, you can download our Switch Kit which will help you walk through everything you need to switch over so you don't forget anything!
I would like to open a checking and savings account at Citizens State Bank of Lankin, what will I need to bring with me to do so?
When you open an account with us, we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We also require a valid government issued photo ID. We also require a minimum deposit of $100.00 when opening a checking or savings account.
I have a question regarding my account. Who should I call?
Please contact any of our branches. Our regular business hours are Monday - Friday 8:30am - 5:00pm for our Edinburg, Edmore and Park River offices. Our regular business hours for our Lankin office is Monday - Friday 9:00am - 12:00pm.
If I am moving away is it possible to keep my accounts open at Citizens State Bank of Lankin?
Yes, we are proud to offer our customers the latest up to date technology to meet your banking needs. An example of such is our Mobile Deposit. This feature allows you to deposit a check where ever you are, no need to come into the bank or mail it in... Download our FREE Citizens State Bank of Lankin App and contact us to get signed up for Mobile Deposit.
I think I may have a fraudulent charge on my CSB account. What should I do?
Contact us immediately if you suspect fraudulent activity on your CSB account. Our customer services will work with you to protect your account. You can also block your debit card through Mobile or Online banking.
Can I access my Citizens State Bank of Lankin Online Banking from my smartphone or tablet?
Yes, you can download our FREE CSB of Lankin App in the Play Store or the Apple App Store. Making Online Banking from anywhere even easier.
My son’s piggy bank is full, can we bring it in and exchange the coin for cash? And if so, there a fee for this service?
Yes, our Park River location is equipped with a coin counter. Bring in your piggy banks or coin buckets to exchange for cash.
Does Citizens State Bank of Lankin offer Mortgage Loans?
Yes, at Citizens State Bank of Lankin we offer ALL types of loans, including Mortgage loans. We provide competitive rates and fast, friendly service.
Does Citizens State Bank of Lankin offer Insurance?
Yes, at Citizens State Bank Insurance Agency, we offer all types of insurance and we'd love to have the opportunity to give you a quote and earn your business!
I have a high deductible health insurance plan, does Citizens State Bank of Lankin offer Health Savings Accounts (HSAs)?
Yes we do, come in and visit with us today on how we can get you started with a HSA and learn about the tax benefits that go along with HSAs.